Nearly 1,000 Jobs Could Disappear by the End of 2025 Amid a Digital Transformation
According to EFE, Dutch banking giant ING plans to cut up to 950 positions in the Netherlands by the end of next year, as part of a broader AI-driven restructuring aimed at modernizing its operations and improving efficiency.
The information was disclosed in a document submitted to the Dutch Employment Agency, a required legal step before any workforce reduction.
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ING emphasized that this filing does not yet confirm layoffs, as it continues to assess which divisions and roles may be affected.
“We are evaluating each division to leverage the opportunities of AI and to serve customers more effectively,” an ING spokesperson told Algemeen Dagblad.
Dutch labor unions De Unie and FNV confirmed they were informed about the plans. They noted that previous restructuring rounds resulted in fewer job losses than initially forecast, with many employees successfully relocated to new roles within or outside the bank.
In June, ING implemented a smaller global restructuring that eliminated 230 roles within its corporate banking division.
With 38 million clients in 40 countries, the group continues its rapid digital shift, expanding AI integration across services. ING Bank Romania currently serves 1.9 million customers across retail, SME, and wholesale segments.
Photo: Banking News


